About this job

The Marketing and Audiences Manager is responsible for supporting Woolwich Works’ marketing and external communications, as well as managing and coordinating the box office function. They will work closely with the Head of Marketing to promote the public events programme; to market the venue on a business-to-business basis; on general communications, advocacy and brand awareness; and review and analyse data to support audience development.

The Marketing and Audiences Manager will also be responsible for oversight of the box office, ensuring that the Trust provides a high-quality marketing and ticketing service to customers, promoters and partners: managing inventory, agency allocations, pricing and promotions to maximise sales, attendance, revenue and participation.

The Marketing and Audiences Manager will make sure that all communications worked on remain true to the Woolwich Works brand.

Is this job for you?

We’re looking for an experienced marketing professional who can also analyse audience data and manage a box office. You won’t necessarily have worked in a large venue but you will be familiar with how closely marketing and box office are linked and the administrative side of a ticketing operation.

You’ll be a confident and capable communicator who’s comfortable with copywriting, whether for social media, a newsletter, or press release. You’ll also be comfortable pulling reports and digging into analysis of our audiences, and contributing to strategic discussions about developing our audiences futher with ideas on how to drive sales and increase venue revenue.

How to apply

To apply for this role please visit our portal here to complete the online application form no later than 23.59 on Monday 24 February 2025 (the ‘closing date’). If you can’t complete the form electronically, we can arrange an alternative version for posting - please contact us by phone to arrange.

Interviews for this role will take place on Monday 3 and Wednesday 5 March 2025. If applying, please keep these dates free in case you’re shortlisted.

CVs won’t be accepted as an alternative to completing the form, and we operate an anonymous recruitment process. If you’re unable to complete a written application for any reason please either email us or call (020) 8035 8835 so that we can discuss alternative arrangements for assessing your suitability for the job. However, you must do so at least one week before the closing date above.

We aim to give feedback to anybody who requests it but due to the high number of applications we receive it may take us some time to do so. We will always let you know if you have been unsuccessful and we aim to stick to the time frame outlined in the job advert.

We’re proud of the diversity of our community and aim to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically-diverse backgrounds, and those identifying as D/deaf or disabled.